File uploads errors
under review
D
David Powers
Getting file upload errors. I just started using replay this week and I have many small videos and I'm having to babysit this upload. Usually I can get 10 to 14 before it quits. Is there a file manager built-in to replay? I have a gigabit optical so I don't think it's on my end. By the way, I think this app is mind blowing. I'm so happy Dropbox did this.
John Wenzler
under review
John Wenzler
Thank you David Powers for the details and kind words about Replay :)
We're looking into this and seeing if there are ways we can make the upload experience more robust. In the short term, could you try using the Dropbox file system to upload / sync the files then use the "Upload from Dropbox" option in Replay? That may reduce the amount of effort if you just have a folder that syncs to Dropbox and the transfer from Dropbox -> Replay should be quick.
Elizabeth Garcia
John Wenzler
K
Katherine - Dropbox Engineer
Hi @David Powers - thanks for trying out Replay! Could you clarify what issues you're seeing with uploads on your end? Are those 10 to 14 videos uploading successfully and the rest failing? Does retrying help or are they consistently failing to upload?
D
David Powers
Katherine - Dropbox Engineer
Hi Katherine. Love Replay!
Usually I will add about 15 videos these are 4k 6min. files that are around 2GB each. Sometimes it works 100% but most times the progress bar will stop in the middle of a video usually 8 or 9. I did finally get all my videos online but it probably took me four or five days to get 95 videos up. I am sure linking to a DB folder is the preferred way.