The upgrade/add-ons that include transcription navigation and export are not available to my clients without nagging them to pay for the same account tier I do. This makes those features useless because as a video creator generating transcripts is automatic with other tools anyway, and I get little benefit from it in Replay — but my clients would.
Even if clients/reviewers I invite to videos can't control or export transcripts they should be able to at least see the transcript and navigate to timecode based on it w/o having to pay for their own account and add-on.